Quick answers to the questions we get most often, about us, our services, donations, and getting involved.
"Muskaan" means smile in Hindi, Urdu, and Gujarati. Our name reflects what we hope to bring to whānau we serve.
No. We're a secular charity. We welcome people of all faiths and no faith.
No. We serve everyone across Aotearoa. Our founders came from South Asian backgrounds, and we have strong ties to migrant and refugee communities, but the door is open to anyone.
TASCA NZ (Thalassaemia and Sickle Cell Aotearoa NZ) is our flagship programme. Muskaan Care Trust is the parent organisation that runs TASCA NZ plus a broader set of community programmes.
We have a small core team of staff and contractors, supported by 24+ active volunteers and a board of unpaid trustees.
No. We're happy to talk to anyone affected by thalassaemia, sickle cell, or any of the other conditions we work with. Family members, partners, carers, and even curious community members are welcome.
No. Just call, message, or email us directly.
Yes, all our services are free, always. We're funded by donations, grants, and government contracts.
Yes, across our team and volunteers we speak Hindi, Urdu, Samoan, Tongan, Mandarin Chinese, and te reo Māori. We use professional interpreters for any other language.
Probably. We have working relationships with most NZ tertiary haematology services. We can advocate alongside your existing care team.
Yes, for donations $5 and above, you can claim a tax credit through Inland Revenue. We issue receipts automatically.
88¢ of every dollar goes directly to programmes. See our Financial Transparency page for the full breakdown.
Absolutely. We respect privacy, for donations, bequests, and tributes.
Yes, anytime, no questions asked. Email us or log into your donor portal.
Yes, registered with Charities Services (CC51234). All financial information is public.
See our Volunteer page for current roles. Application takes 5 minutes.
For most roles, no. We provide training and a buddy mentor.
Yes, for translation, social media, awareness, and admin roles.
We love workplace partnerships, workplace giving, volunteer days, sponsorships. See Corporate Partnership.
